#product
#mytasks
Designing My Tasks: Multiple product teams collaborating and utilizing new usability test initiative to rapidly design 8+ new features
Problem
My Tasks was a cross-product feature. Analytics showed My Tasks had low usage and user feedback highlighted the absence of key functionality.
Goal
Adding in new features and functionality on a strict deadline that would improve usage and usability across products.
Key Takeaways
Multi-Team Project
Multiple product teams of different PMs, stakeholders, and software engineers needed to work on a new cross-platform project. A structured approach was needed to align collaboration and idea sharing while driving the project forward.
multi-team
collaboration
1 Key Stakeholder
Major input from one key stakeholder was a high priority because to the single stakeholder’s investment. While this was a huge priority, we also needed to design for all users as well.
stakeholder-input
8+ New Features
Individual features were concurrently designed with the the multiple product teams
stakeholder-input
New Usability Testing Initiative
Relied heavily on RAPID prototyping to inform design decisions, using newly created usability testing initiative.
usability-test
prototyping
New Design System
Was first big project to fully utilize design system that I created. This includes the Figma component libraries for the designers and the implemented code-ready library.
design-system
components
Final screens for the ‘My Tasks Dashboard’ and ‘Creating a new Task’ that were handed-off to software engineers
Major Outcomes
40+ Requirements Met
Over forty stakeholder requirements met, while still being usable for ALL customers.
requirements
collaboration
Quick Iterations
Rapid prototyping allowed for quick iteration, allowing teams to collaborate efficiently when making changes.
stakeholder-input
20+ Design System Components Used
Twenty new components were implemented, demonstrating the benefits of a design system with improved consistency and efficiency across design and engineering.
stakeholder-input
Ideation Sessions
New practices for cross-team projects were developed, including new ideation sessions.
usability-test
prototyping
On time...
Despite a lot of moving parts between teams, because new collaboration efforts, new usability testing, and full use of the design system, project was pushed to production on time.
usability-test
prototyping
…and Usage Up 300%!
After development, My Tasks had a 300% usage increase, and positive feedback was received by not only the major stakeholder, but other customers as well!
usability-test
prototyping
Ideation stage, with an early version and screen flows
Lysnna was the usability testing software used for testing our prototypes with users.
This project was a huge undertaking with a lot of moving parts. The entire UX process was used to during this project, and ultimately led to other processes that were used for other projects.
READ MORE ON THE FULL DESIGN PROCESS HERE (Coming Soon!)