UX Designer at SCCA
Redesigning the dashboard for SCCA's Pharmacokinetics Lab: Improving daily workflow for lab workers
What is SCCA and the Pharmacokinetics Lab?
Seattle Cancer Care Alliance (SCCA) was an organization for cancer treatment and research. The Pharmacokinetics (PK from here on out) was a specialized lab as part of SCCA.
Per SCCA's website: "The [sic] Pharmacokinetics Laboratory (PK Lab) is a CAP/CLIA-certified clinical lab that provides therapeutic drug monitoring (TDM) services. We specialize in busulfan TDM, providing individualized drug exposure targeting for patients from over 75 medical institutions in the U.S. and Canada.
Therapeutic drug monitoring (TDM) is the specialized measurement of drug concentrations for medications with a narrow therapeutic window. Drug concentrations are used to assess and adjust medication dosage to optimize therapeutic effectiveness while minimizing adverse effects."
SCCA has now been merged with Fred Hutch.
Visit FredHutch.org's website for more info on the PK Lab
Project Goals
Understanding the needs of the Pharmacokinetics (PK) team
Old system
Observational research
Improve data Entry
- PK lab workers were using an inefficient and archaic system for viewing and editing patient sample data, as well as tracking their progress steps
- User research will be the main focus of this project. I will observe the lab worker's daily work flows to find needs and discover pain points
- Build a dashboard that improves efficiency in data entry and allows users to quickly track progress
Due to patient confidentiality no pictures were allowed inside the lab. This is an artist's (me) rendition of what the observation inside the lab looked like. Also, some images from the early ideation process
Ideation to Hand-Off
Making design decisions based off research, testing, and hand-off to developers
Post-observation ideation
Better forms
Progress tracking
Large screen view
Usability testing
- Focused on redesigning better data input forms
- Designed new progress tracking feature
- Designed large screen view for data display and progress tracking display
- Conducted usability testing to confirm data input and progress tracking designs met needs of the lab workers
Due to patient confidentiality no pictures were allowed inside the lab. This is an artist's (me) rendition of what the observation inside the lab looked like. Also, some images from the early ideation process
Ideation to Hand-Off
Making design decisions based off research, testing, and hand-off to developers
Post-observation ideation
Better forms
Progress tracking
Large screen view
Usability testing
- Focused on redesigning better data input forms
- Designed new progress tracking feature
- Designed large screen view for data display and progress tracking display
- Conducted usability testing to confirm data input and progress tracking designs met needs of the lab workers
View of ome of the finalized screens of the dashboard and inputs
Finalization & hand-off
Style guide
Prototype demo
Documentation
- Ensured assets met SCCA's style guide standards
- Created a working prototype for interaction design demonstration
- Provided thorough documentation and examples for future usability testing
Artist (me) rendition of a lab worker entering data into the new dashboard and looking at the new display in the lab to track progress.
