I was the sole UX Designer on the Digital Health team that worked with the Pharmacokinetics (PK from here on out) Lab.
The contract for this project was set for 2 months. For this short term project, our goal was to redesign a patients dashboard that PK Labs uses to track patient data, track the user's progress throughout the day, and have a visualization for specialized instrument output.
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User Flows
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Card Sorts
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User Personas
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Information Architecture
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Sketches
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Wireframes
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Prototypes
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Usability Testing
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Technial Documentation
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Whiteboard
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Paper, Pen, and Sketchbook
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Sketch (app)
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Protopie
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Confluence
Project Goals
Understanding the needs of the PK team
The dashboard is used by the PK team at SCCA on a daily basis. While the PK team does their lab work, they refer to the dashboard as a reference to the patient info, as well as knowing what process step they are currently in. The main users needed a dashboard that had a more readable and usable way to display the patient data, as well as an easier way to view the process steps. Besides the initial view, the users needed a better way to edit the data and choose the process step the user was in.
Along with the dashboard, the users needed the ability to track result from the output of specialized instruments that process patient blood samples. The results need to do be within a limit to confirm that the instruments were running correctly. As well, the users used the results in data entry as one of their process steps, and would need an easy way to have that data transferred.
User flow of lab workers entering data
Ideation Phase
Sketches and wireframes
The dashboard is used by the PK team at SCCA on a daily basis. While the PK does their lab work, they refer to the dashboard as a reference to the patient info, as well as knowing what process step they are currently in. The main users needed a dashboard that had a more readable and usable way to display the patient data, as well as an easier way to view the process steps. Besides the initial view, the users needed a better way to edit the data and choose the process step the user was in.
Along with the dashboard, the users needed the ability to track result from the output of specialized instruments that process patient blood samples. The results need to do be within a limit to confirm that the instruments were running correctly. As well, the users used the results in data entry as one of their process steps, and would need an easy way to have that data transferred.
Early ideation sketches
Early low fidelity ideation
Sketching out ideation of cards
Low-fidelity wireframes of different views of the dashboard
Marking design feedback from A/B Testing
Starting to fully form designs from multiple rounds of iterating
Starting to add more features: numbered steps
Final Wireframes
Ready for hand-off…
After some rapid prototyping to make sure all interactions worked, and some final meetings with the teams, I started finalizing the visual design of the wireframes. This involved making sure all assets met the standards of SCCA's internal style guide. I also made a working prototype for future testing, but mostly to have a better way to show some of the interaction design. We had some more meetings and presentations with the teams to confirm all requirements were set and also to give me a chance to show my analysis and findings. I made some final iterations before my contract for the project was up. I made sure to give ample documentation and examples of interaction design from my prototypes. I also left the team with likely spots to look for issues in future usability testing with more full fledged usability tests.
Starting fidelity wireframes: adding color from SCCA style guide
Creating more complex interactions with higher fidelity
Making sure all interaction steps are accounted for
Lab facing dashboard view